Updated: Oct 29, 2019
Once again we have been shortlisted for the Visit Devon Tourism Awards 2019. This time we could win Gold, Silver or Bronze in the category of Learning Experience of the Year.
The award is a great reflection on the hard work every member of the team makes to ensure that our customers have a fun, safe and comfortable learning experience.
Following our written application back in April, we were then visited by a Mystery Shopper during the year who rated their whole visitor experience. We didn’t know at the time, but Matt was a bit concerned when they asked to see the manager and to get their money back. However there was no need to worry. They had nothing but praise for how Matt had delivered the session and the refund was part of the award process. We look forward to the full report from the Mystery Shopper and the other judges who not only looked through our application but also all our social media posts, website and reviews.
We now have to wait until the 28th November to see whether we win more than Bronze at the Gala Awards Night in Torquay. All we need to decide now is who goes and collects the award and what we are wearing.